SellerCycle reconciles your Amazon reports with your warehouse scans, documents each faulty return with photo evidence, and prepares the reimbursement request for you.
The good part is that Amazon has policies to reimburse sellers for these legitimate discrepancies. The problem is that the process is complex, time-consuming, and can easily go unnoticed, so many sellers leave money they are entitled to on the table.
The customer gets refunded, but the returned unit never makes it back to your warehouse.
Returns arrive incomplete, missing parts or accessories, and you’re left to absorb the wrongful loss.
Returns can come back used, damaged, swapped, or simply the wrong item, and the customer still gets refunded.
Like the removal order had missing items, the claim window expired, totally damaged items received, etc.
Your team inspects the return. SellerCycle documents everything. File the claim yourself or let us handle it.
Scan the LPN, weigh it, photograph it, tag the condition. Takes a few minutes a unit. Multi-3PL, works offline.
Every scan bundles photo, timestamp, GPS and warehouse ID - the proof Amazon requires, attached automatically.
Cases are drafted with photos, LPNs and the policy citation, then filed through Seller Central. Approve in a click or leave it to automatic attribution.
Same detection engine either way. The difference is who files the case - a dedicated SellerCycle specialist, or you.
A dedicated, skilled virtual assistant owns your reimbursement queue end to end. You get peace of mind and stay focused on growing your business.
SellerCycle flags every discrepancy and hands you a drafted case with the evidence attached. Your team submits it in Seller Central on your own schedule.
Sellers who scan and reconcile systematically recover 1-3% of their monthly revenue. Move the slider to estimate the range for your monthly revenue.*
Based on aggregated data across SellerCycle managed accounts.
*This is a rough estimate. The final reimbursement amount may vary based on your actual business operations and eligible claims.
"We were eating about $8K a month in returns that nobody looked at. Half of it turned out to be customers sending back the wrong thing. SellerCycle helped us document those and file the claim with policy citation and evidence effortlessly."
Connect your seller account once and claim eligible reimbursements into recovered revenue.
Five things happen each time a return reaches your warehouse.
The worker scans the LPN, takes a photo, and taps the condition. Everything a reimbursement request needs is captured at that moment.
Returns, removals, inventory adjustments, and issued reimbursements are pulled from SP-API and matched line by line against what your warehouse recorded. Anywhere the records differ, SellerCycle prepares a documented request.
SellerCycle drafts each request with the relevant policy reference, LPN, order ID, photo evidence, shipment ID, reimbursement amount, and other required details, then generates a complete claim ready case draft to file by your team or a SellerCycle specialist.
A SellerCycle specialist submits the case for you on a managed plan, or your team approves and files it in a click. Either way it goes in complete, within the claim window, and with the photo evidence attached.
See what has been recovered, what is in progress, and what is ready for review in a single dashboard.
Try it on your own returnsBoth plans run the same detection engine at the same price. The difference is who files the case.
A dedicated virtual assistant files every case and follows it end to end, so recovery runs without your team.
Start free trialWe detect and draft every case with its evidence. Your team files in Seller Central and keeps full control.
Start free trialFor 3PLs and larger brands operating multi-tenant, with SLA, SSO, a dedicated CSM and white-glove onboarding.
Anything else? Email our team — we usually reply within the hour, business hours PT.
Create an account, authorise the read-only connection, and reconciliation starts on the next cycle. No setup calls required.
Tell us how you operate and we will walk you through what SellerCycle would prepare for your account, managed or unmanaged.
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Efficient, transparent reimbursement recovery platform for Amazon FBA sellers.